Offerings · Third-Party Risk Management
ServiceNow
TPRM for
Financial Services
Faster risk decisions. Continuous resilience. Governed agentic execution.
ServiceNow TPRM gives you a strong, unified foundation for the full third-party lifecycle. NowVia adds an agentic AI layer on top, for continuous, intelligent risk decisions.
NowVia Agentic AI Layer
Specialized risk agents · Regulatory accelerators · Continuous intelligence · Governed automation
ServiceNow TPRM
Onboard
Assess
Due Diligence
Decide
Remediate
Monitor
From periodic workflow to a continuously operating risk-decision capability.
THIRD-PARTY RISK, TODAY
Third-party ecosystems keep growing. Risk teams don't.
Your third-party universe keeps growing.
More vendors, more fourth parties, more critical services depending on them.
Regulators expect more, faster.
Outsourcing and operational-resilience rules ask for continuous oversight with evidence behind every decision.
Your team stays the same size.
Manual questionnaires and evidence reviews can't keep pace with the volume.
SEE IT IN 75 SECONDS
ServiceNow TPRM, extended by NowVia
THE FOUNDATION
One platform for the full third-party lifecycle
A strong, unified foundation for financial institutions, built on ServiceNow.
01
Onboard
Register vendors and the services they support
02
Assess
Inherent risk and tiering
03
Due Diligence
Questionnaires and evidence
04
Decide
Residual risk and approval
05
Remediate
Issues, actions and follow-up
06
Monitor
Ongoing risk signals
GOVERNED AGENTIC EXECUTION
Nine specialized risk agents, working in tandem.
01
Analyze SOC reports, ISO certificates and documents, with source traceability, to pre-fill IRQ and due-diligence questionnaires using OOTB AI Skills
02
Recommend explainable inherent and residual risk scores
Reassessment
Agent
Risk Agent
Due Diligence
Agent
Evidence
Agent
Monitoring
Agent
Communication
Agent
Remediation
Agent
Risk Decision
Agent
TPRM
Supervisor
Agent
03
Orchestrate remediation, end to end
Within your policies · Human approval at defined risk gates
Continuous risk & resilience
Know the moment
exposure changes.
Core Banking
Customer Data
Critical Cloud Vendor
4th Party:
Data Centre
4th Party:
Sub-processor
⚠ Cyber event detected
It never stops watching. When a vendor event hits, you see which services are exposed, and reassessment starts automatically.
Detect cyber, financial, regulatory and news-driven risk changes
See exposed critical business services and fourth parties
Trigger targeted reassessment, automatically
FINANCIAL REGULATORY ACCELERATORS
Never start from a blank implementation.
Pre-mapped accelerators for the frameworks financial institutions answer to, extended with your own policies.
RBI Outsourcing & IT Risk
NIST
ISO 27001
SEBI CSCRF
+ Your policies
Regulatory requirements
Risk domains & controls
Evidence & assessments
Workflows, approvals & decision logic
IMPACT AT A GLANCE
What an agentic layer can deliver.
50–70%
target reduction in manual TPRM effort
2.5–4×
TPRM throughput per analyst
25–40%
of baseline time to complete an assessment
95%+
of risk decisions linked to evidence
Indicative targets vs. traditional TPRM, subject to validation through a client-specific POC.
-
ServiceNow-specialist depth
-
Pre-mapped financial-services frameworks
-
Human approval at every risk gate
Ready to partner with our ServiceNow experts?
Book a TPRM discovery session and see how ServiceNow TPRM and NowVia's agentic AI layer would work against your vendor estate, frameworks and approval model.